FAQs > Bambuddha

Is it possible to change my order?

Posted by Bambuddha family on

Yes it is! Just email us at happy@bambuddha.ca within 24 hours of making your order to change the style(s) and/or add/remove style(s).
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Can I get a discount?

Posted by Bambuddha family on

Sure, why not? Sign up for our newsletter and receive a 15% off welcome discount. You can either sign up from the prompt and get the code instantly, or in the footer and receive it in your welcome email.
You can also stay up to date by following our newsletter and our social accounts for other discount offers. 
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Frequently Asked Questions

Posted by Bambuddha family on

Orders:

Can I get a discount?
Is it possible to change my order?
What do I do if I never received my order confirmation email?

 

Shipments:

When will my order ship?
What do I do if I never received my shipment confirmation email?
Can I track the status of my order?
My order seems to be missing, what happens now?
Do I have to pay for custom import charges?

 

Exchanges/Returns/Refunds:

Is there a warranty? How do I claim?
What should I do if I received the wrong style?
What happens if the sunglasses I chose do not fit me well?
How do I make an exchange?
How do I make a return?

 

Product:

Where is your bamboo sourced?
What is your production process?
Can I make customized sunglasses?
Can you do prescription sunglasses?
Can you make glasses with blue light blocking lenses?

 

 

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